Outreach & Services

Instructions: Review each element and check whether or how often it applies, using the scale Always/Yes, Sometimes, Never/No, Need more information. 


Attention to elder abuse is integrated into our patrol response.

Attention to elder abuse is integrated into our community and neighborhood-orientated policing assignments.

We allow adequate time to work with older victims and recognize that they may need more time to express themselves and consider their choices.

Our community education and outreach materials reflect the diversity of older victims of abuse, including but not limited to aspects of race, ethnicity, faith and spirituality, language, literacy, sexual orientation, geography (urban and rural), ability, and tribal standing, as reflects our service area.


We use a variety of methods to inform the community and build awareness of elder abuse, such as brochures, public service announcements, and presentations to health care professionals, financial institutions, and others who have regular contact with older persons.

We provide information about how to report elder abuse at a wide range of locations in the community, from social service agencies and health care facilities to banks and senior centers.

Our officers carry a pocket card, checklist, booklet, or similar item that identifies key community resources for legal assistance, advocacy, and other support for victims of elder abuse.

We have links to elder housing options and alternatives, both emergency and long-term.

We connect victims with assistance in filing a crime victim’s compensation claim.


Our agency routinely receives referrals for older persons from APS, aging program staff, mental health workers, domestic abuse and sexual assault agencies, health care providers, and clergy.

Our agency routinely receives referrals from agencies organized in and working with culturally distinct and diverse communities.

We routinely make referrals to other governmental agencies and community-based organizations that can support the person’s overall, long-term safety and well-being. For example, we make referrals to legal advocacy, emergency and other housing assistance, and victim support groups.

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